People Skills Training Program

Traits that makes a difference between a standout employee and one who just gets by is People Skills.  It is very difficult to spot the most sought-after skill on the Curriculum Vitae.    Companies across the world says it is becoming increasingly difficult to find the applicants who communicate clearly, take leadership initiates, be a team player, have willingness and keen interest to problem solve, have a clear understanding of the co-workers, have personal accountability, willingness to collaborate and cooperate with fellow team members, negotiate and resolve conflicts, adapt and be flexible.  Job market has undergone a drastic change in the recent years.  Companies are looking for people who can possess skills that computers cannot simulate…empathize, critically and creatively think and problem solve, be punctual, flexible and adapt.

CEP-GLOBAL training will help the individuals to become a key influencer in the organization that facilitates them to grow both personally and professionally.  
To ensure the organizations on ROI, we at CEP-GLOBAL have developed a strategy;

  • Feedback on the needs, motivate and measure implementation
  • Follow-up plan on reinforcement
  • Define expectations on the desired behaviour
  • Special focus on encouragement skills

 

Our specializations in People Skills Training are in the following areas:

  • Business Communication
  • Business etiquette
  • Change Management
  • Coaching and Mentoring
  • Conflict Management
  • Creative Problem Solving
  • Cross Cultural Sensitization
  • Customer Relationship Management
  • Effective Complaint Handling
  • Effective Listening
  • Effective Meetings
  • Effective teamwork
  • Employee Absenteeism
  • Employee Motivation
  • Facilitation Skills
  • Group Dynamics
  • HRM
  • Interpersonal Skills
  • Interviewing Skills
  • Job Analysis
  • Leadership
  • Leadership and Delegation
  • Leadership and Influence
  • Marketing
  • Negotiating Skills
  • Organizational Behaviour
  • Presentation Skills
  • Professionalism at Work
  • Recruitment and Selection
  • Strategic Decision Making
  • Strategic Management & Measurement
  • Strategy, Culture and Leadership
  • Stress Management
  • Successful Telemarketing
  • The Change Leader